Who we are ⚡

Zinc builds automated reference and background checking tools designed to improve candidate experience and set new industry standards. Founded in 2017 by a team with extensive HRTech experience, Zinc is an early-stage startup rapidly growing as it redefines efficiency, transparency, and fairness in background checks.

📚Read more about our story here: www.zincwork.com/mission

We're a culture first company, by this we don't just mean an active calendar of both company and team organised events 🍔🍻🎯 (which we do have 🤩), Zinc's culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc's culture drives employees to embrace innovation, share successes, and feel motivated about the company's future.

🪴We recently redefined our company values:

🧩The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.

The Role 💼

The Associate Account Management is a brilliant opportunity for someone early on in their career to break into an exciting commercial role in a high performing team. You will provide dedicated support to some of our smaller accounts or those on PAYG contracts. You will provide a high quality experience for our customers.

🚃 Your Day-to-Day 🗓️

• Manage the customer inbox responding to our customers needs.
• Ensuring our customers maximise their use of the Zinc platform
• Resolution of customers issues, prioritising providing a delightful customer experience